June 2010
Allmoves UK have won the Guild award Double bubble, two years on the running. Copy of letter below….
I am delighted to be able to inform you that following the consistently high level of quality ratings on your Quality Questionnaire returns received 2009-2010, you have been awarded the Guild “Excellence Award” for customer satisfaction yet again brilliant.
Keep up the good work!
Kind regards, Jon Guild of Removers
Well this is the big bang to the summer, removal enquiries have trebled.
Points for customers………
Remember your solicitor works for you, if he/she is not doing you a favour, tell him what dates you want.
Once you have a date that all your house chain has agreed, get a removal company booked. Don’t leave this too late as you will not get a reputable company, we fill up very fast and demand is high till the end of September.
Again record month on house removals, busy relocating many Doctors around the country and student moves have been very busy, house removals a record high.
Top remover again for June with the guilds of removers,
Laura and Damian spent a day with Martin Rose from the Guilds on a customer care course and updates for removals companies, as we strive to keep ahead of our competitors.
May 2010
Happy Birthday to Carl don’t get too drunk at the weekend!
We are the remover of the month with the Guilds of Removers, click on link below.
The May listing can be viewed by visiting the 'Quality Monitoring Scheme' section of the Guild website which can be found via the following link
www.ngrs.co.uk/index.php?id=28
The Guilds have received 613 questionnaire cards since January; all good and excellent, see our updated ones on our questionnaire page.
To all customers, this is the start of the very busy period up to end of September. Once you have your date book yourselves in. We are already 30% booked for July and we have only just started June.
Packing service is now getting very popular, please remember this is done the day before your move, so allow two days for your move.
April 2010
Well it was Gordon’s birthday in April as you can see the lads bought him a special cup below… 
Gordon is now 47 years old, he worked for Timpson for many years in different levels of management and training, he has been awarded many awards for customer service and sales.
He gained all top skills in everything he took on; he has always strived to be the best in whatever he was doing at the time. He is now on crutches after catching his son on a climbing frame at Drayton Manor, he only picked up his new car on the Friday and now cannot drive it ha.
He has gained distinction in many fields, from customer service to IT skills, he has always tried to be two steps ahead in the industry, always looking out for what will improve our service in protecting customers goods which is our top priority.
He has a photographic memory, he can read anything and remember it all, and this is why he is top of his field.
Customer service is always top priority to Gordon and all his team know and understand how important this is in any business you are in today.
Gordon’s lifestyle is family, he spends all of his spare time which is very little with his wife and children; he does try to play golf once a week if he gets the chance!
Well it is back to normal averaging 45 house moves per week. All our teams have been on a course for packing as this is getting to be a big part of the business with more customers not having the time to do this a due to work commitments, this is why we have introduced the four packing service levels to help you choose what is best for you.
Transatlantic move to Australia went smooth; always use a remover as this will get you through the red tape at customs.
Just bought yet another lorry which is now all sign written and out working.
Welcome to Tony and Callum that have joined our team, we wish you all the best in your roles. Callum used to work delivering furniture for Ikea so he has a good knowledge of the removal business. Tony has worked for a smaller company now joining us passing his skills to us and us to him.
Essex removals now going strong, we are getting plenty of enquiries now and keeping Jeremy busy running round.
March 2010
We would like to welcome Laura to the All Moves team. Laura will be Gordon’s personal assistant and will help in the day to day running of the business.
With many years experience in customer service, Laura will be a great asset to the company.
Most unusual move this month
There were no unusual jobs this month, but the busy period is back!! We have moved an amazing 137 customers this month.
Still no calls for what division the All Moves 5 aside team is in? Looks like you’re going to have to take up badminton lads!!
New to All Moves.
We have had special edition toy lorries made, as we are getting asked a lot if we stock any. These are only for sale to our customers we move, they are not for sale to the general public. Price £4.99 plus P&P.
We have a Facebook account All Moves Nottingham removals….. have a look
Plus You Tube http://www.youtube.com/watch?v=OC8f_Cf8lKg Look at our video…. more to come
Guilds of Removers
This year we have continuously been in the top three removers for the months of January, February and March. Well done team, keep this up, very proud of you all. I will be taking you all on a well deserved night out very soon!
Our goal this year is to achieve the excellence award from the guilds again as we are settings higher standards for our competitors.
February 2010
Turnover was up on last January well done team, questionnaire cards are flying in and we are well on the way to winning this year’s excellence award from the Guilds.
Congratulations to Ash for passing his theory test for his driving licence
Tom, we wish you all the best in your new house
Andy now has his new green monster on the road (watch out)
Most awkward move this month, we had to bring a bed out of a third floor window, done with success.
Well the third visit to the removers exhibition, didn’t come back with many new ideas this time. We seem to have all the equipment needed.
All Moves five a side team started last month, very close game losing 24 -1. close game for the first minute, this was to assess what division they will be put in and there has been no phone call??? Try tennis lads.
Office in Essex has now had their first month and started with a bang. Well done Jez keep it up.
I am now looking for new Lorries to increase our fleet in order to meet demand, we should have these by May.
Main problem with moves is delays for monies being transferred on the day in chain sales. It is about time this was in place day before move as this would be a lot less stressful for our customers. This is why our price structure works so well.
JANUARY 2010
We would like to welcome Craig joining our team in Leicester we wish you all the best in your new role.
Most unusual move this month : 40,000 pairs of shoes to be shipped to third world.
We have just secured the contract with DFS Basildon, we now serve four stores including Nottingham Derby and Leicester.
We have a facebook account All Moves Nottingham removals, check us out by clicking on the link below.
http://www.facebook.com/group.php?gid=149906816639&ref=search&sid=726735846.856082843..1
Plus check out All Moves UK’s you tube video.
http://www.youtube.com/watch?v=OC8f_Cf8lKg
We have more to come!
NEW OFFICE OPENS IN BENFLEET ESSEX
Due to high demand, Allmoves Uk have now opened a new office in Benfleet Essex. We will be covering all removal services throughout Essex and the South. Jeremy Smith is the manager and estimator for the Essex area and we wish him all the best. Plus Essex new staff Steven Dennis and Douglas welcome to our family
ALLMOVES UK RECEIVES EXCELLENCE AWARD
We are proud to announce that we have been awarded the Excellence award from the Guild of removers 2009. We would like to thank all of our customers for all of your continuous positive feedback and will continue to provide a first class service in 2010.
Our goal this year is to achieve the excellence award from the guilds again as we are settings higher standards for our competitors. | 
