January 2012

Very busy month with different things going on, we have now joined a working friendship with Advance Shipping, they will do all our bespoke case making and work with us now. They will move all our customer domestic household goods and cars door to door around the world. Our new shipping page is coming soon on our website.

As you can see we not only won the Excellence award for July to December with the Guilds of Removers, but have been awarded the A.C.E award for outstanding achievement for year 2011. This is now twice that we have won this award. Please see the letter from Jon Martin and pictures below.

Dear Gordon,

“I am delighted to inform you that following the consistently high level of quality ratings received on your 'Quality Questionnaire' returns during 2011 you have been awarded the our Annual Certification of Excellence (ACE).

Please find attached the 2011 ACE crest that qualifying members are entitled to display on their advertising and literature in order to promote their achievement.

We extend our congratulations to you and your staff on your hard work and commitment.

We wish you continuing success throughout 2012.”

Yours sincerely

Jon Martin
Membership Secretary

January 2012 Nottingham, Derby & Leicester Removals News January 2012 Nottingham, Derby & Leicester Removals News

As you can see below, this is what Debbie has to go through every month when we receive the reply cards back from the Guilds for Monitoring customer service. We need to find just 12 cards to add monthly to our questionnaire page, as we cannot add them all.

January 2012 Nottingham, Derby & Leicester Removals News January 2012 Nottingham, Derby & Leicester Removals News

Well done to Matthew our head Porter for passing his Health and Safety.

January 2012 Nottingham, Derby & Leicester Removals News

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Customer Reviews

Chris

Great pair of traders, professional and friendly. Highly recommend.

West Midlands Read More

Chelsea

Our experience with All Moves was brilliant from the start - it really made the usually stressful experience of moving and packing a delight! The crew even took apart and put together our large fridge...

Lincolnshire Read More

Andrew

Speedy, efficient and friendly. Really excellent service. Thanks!

Nottinghamshire Read More

Louise

Fantastic service at such short notice. Friendly, helpful staff and treated belongings with care. Even removed a large bumble bee from the house. Brilliant.

Devon Read More
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