January 2012

Very busy month with different things going on, we have now joined a working friendship with Advance Shipping, they will do all our bespoke case making and work with us now. They will move all our customer domestic household goods and cars door to door around the world. Our new shipping page is coming soon on our website.

As you can see we not only won the Excellence award for July to December with the Guilds of Removers, but have been awarded the A.C.E award for outstanding achievement for year 2011. This is now twice that we have won this award. Please see the letter from Jon Martin and pictures below.

Dear Gordon,

“I am delighted to inform you that following the consistently high level of quality ratings received on your 'Quality Questionnaire' returns during 2011 you have been awarded the our Annual Certification of Excellence (ACE).

Please find attached the 2011 ACE crest that qualifying members are entitled to display on their advertising and literature in order to promote their achievement.

We extend our congratulations to you and your staff on your hard work and commitment.

We wish you continuing success throughout 2012.”

Yours sincerely

Jon Martin
Membership Secretary

January 2012 Nottingham, Derby & Leicester Removals News January 2012 Nottingham, Derby & Leicester Removals News

As you can see below, this is what Debbie has to go through every month when we receive the reply cards back from the Guilds for Monitoring customer service. We need to find just 12 cards to add monthly to our questionnaire page, as we cannot add them all.

January 2012 Nottingham, Derby & Leicester Removals News January 2012 Nottingham, Derby & Leicester Removals News

Well done to Matthew our head Porter for passing his Health and Safety.

January 2012 Nottingham, Derby & Leicester Removals News

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Customer Reviews

Mr Farnie

Everything was completed in a timely manner. Allmoves UK are very friendly and patient even though I forgot 50% of our belongings. They gave me that reminder.

Derby Read More

Sam

Excellent service. Communication was spot on throughout the whole removal - even sorted out the plumbing on the day.

Leicester Read More

Mr Warnes

It has been really excellent. The guys are really nice people. There was no damage and they wouldn't allow me to lift a finger. Thank you very much.

Skegness Read More

Alistair

Allmoves were realy helpful and useful, were here early in the morning to move our belongings and even helped with re-assembly.

Nottingham Read More
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