To all our customers we have moved and new customer in 2015
December and January News
Here are a couple of funny Xmas videos for you
Great news we have come …. In the top ten movers in the National Guild of Removers for December 2014, this is great news as this is all down to our customer’s feedback only, we have awarded the Excellence award for July to December 2014
As we have been awarded both 6 monthly excellence awards for 2014 we have done it again
We have been awarded the A.C.E award for 2014
I am delighted to inform you that following the consistently high level of quality ratings on your questionnaire returns during 2014 you have been awarded The Guild’s Annual Certificate of Excellence (ACE) for customer satisfaction.
I am pleased to remind you that to formally mark your proud achievement you are entitled to display the 2014 ACE crest on your marketing literature and website.
I pass on my congratulations to you and your staff on all of your hard work and commitment in maintaining such a consistently high level of service throughout 2014. You can all be very proud of your achievements!
Keep up the good work!
Jon Martin Membership Secretary
December was manic hence no news, but now into 2015 and plans for growth this year, we are looking to expand to the South Yorkshire area, all our new staff will be completing their H&S course and training on their roll within the company, this is great peace of mind to all our customers that we keep up to date with training and any matters regarding our trade.
You will find many new removal associations popping up due to the house market being busy and trying to cash in, as a company we only recognise two which are recognised by Trading standards OFT, the two to look out for peace of mind are BAR -British Association removers and the NGRS -National Guild of Removers. Both of these associations monitor regulate and inspect their members on a yearly basis and a very strict criteria and are recognised by Trading standards and OFT, we are members of others for extra peace of mind but ones linked to Trading Standards as in Buy With Confidence Trusted Trader and Which?
Which Trusted Trader has now made a relationship with the BAR, only Members of this can apply to join. But as I am one of a few that have passed the vigorous criteria and are already a member, we can renew without being a members of the BAR as we run our company to a high standard on par with this organisation as being a member of the National Guilds of Removers, as we already work close with Trading Standards in all aspects of our business ethics.
COMPANY DINNER AND AWARDS
Martin Rose consultant for the NGRS and Kieron Rose Director of the NGRS was invited to the meal to give out our awards, we would like to thank them for giving up there time to spend an evening with our employees and partners
Craig won packer of the year, for outstanding quality and helps in training new starters in packing services and vehicle loading protecting customer’s items for transport.
Team Manager of the year
Nothing is too much trouble for all his customers, he will always go that extra mile Neil is a qualified Mechanic, he oversees all vehicle maintenance and inspecting team managers making sure daily checks are in place and being used plus does a weekly inspection which is more in-depth, making all our vehicles in good working order before they hit the road
Best feedback FOR 2014 This is based on customer feedback throughout the year
Martin left us for a period of time to start up his own business, thanks to the recession did not work out but we benefited by having him return back in his old role.
Winning porter of the Year
This year we are paying towards driving lesson for Matthew to then be a driver with us, we do our best to look after our staff and help them progress
Winning most improved new starter
This man is a pure card, everyone love to work with him, he worked for a distribution delivery service before joining us, no finding life less stressful
Last but not least was our Wayne
Long service award
Wayne was induced by his brother who used to work for us, he started as a porter then driver porter, promoted to team leader then manager, his role is now senior assessor visiting between 50-60 customers per week, he still likes to get out on the wagons to keep his hand in. When visiting customers his knowledge is priceless as moving over 10,000 customer over the years, there is nothing he does not know about our trade.
Employee’s employee of the year. This is voted by everyone and counted on the night, based who they like to work with the most
Phil, has been with us a long time, very laid back and everyone loves to work with him.
Some other pictures of our night out
Below some pictures of customers and properties we have moved in December and January
Competitively priced removal service, I was pleasantly surprised at the cost of the removal and value for money. The removers helped the process to run smoothly and were extremely professional. Will c...
The service received from Allmoves UK Ltd was absolutely fantastic. Moving can be a very stressful time, I was definitely stressed on the day of the move however Allmoves made the removal very simple...
Allmoves UK Ltd have done a brilliant job, they emptied the entire contents of the van with no help needed by me. Everything was packed, moved and unpacked perfectly. Could not have made my moving day...